Call Transcript
Automatic transcript and summary for calls.
Call Transcript converts voice conversations into searchable text and summaries.
How it helps
Instead of showing this as a list of labels, Astra turns each capability into a business outcome.
Transcript
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Summary
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Caller intent
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Staff coaching
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Follow-up note
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Capture
Capture caller details, customer intent and follow-up requirements.
Summarize
Convert every interaction into a clean transcript and business summary.
Follow up
Notify staff, trigger reminders and keep the customer journey moving.