WhatsApp follow-ups and customer communication.
WhatsApp workflows continue customer conversations after calls and enquiries.
How it helps
Instead of showing this as a list of labels, Astra turns each capability into a business outcome.
Appointment confirmation
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Lead follow-up
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Review requests
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Offers
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Customer updates
Astra handles this workflow automatically and gives your team a clear summary, transcript or follow-up action.
Capture
Capture caller details, customer intent and follow-up requirements.
Summarize
Convert every interaction into a clean transcript and business summary.
Follow up
Notify staff, trigger reminders and keep the customer journey moving.